At Soulmate Stories, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to safeguard it. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect personal information, such as your name, email address, phone number, and payment details when you interact with our website or services. This information is provided voluntarily by you.
Additionally, we may collect non-personally identifiable information such as IP addresses, browser types, and browsing activity through cookies and tracking technologies.
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide and improve our services
- To communicate with you regarding your account or requests
- To process payments and fulfill transactions
- To send promotional materials or updates (if you have consented)
- To improve the user experience on our website
- To comply with legal obligations
3. Sharing Your Information
We will not sell, rent, or share your personal information with third parties except in the following circumstances:
- To service providers and partners who help us operate our website and provide services to you (e.g., payment processors, hosting providers)
- As required by law, regulation, or legal process (e.g., court orders, subpoenas)
- In the event of a merger, acquisition, or sale of our business
4. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your browsing experience. These technologies collect information such as your IP address, browser type, and pages visited. You can manage your cookie preferences through your browser settings.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.
6. Your Rights
You have the right to access, correct, or delete the personal information we hold about you. If you wish to exercise these rights, please contact us through the provided channels.
7. Third-Party Links
Our website may contain links to third-party websites that are not controlled by us. We are not responsible for the privacy practices or content of these external sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the most recent revision will be indicated.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at [email protected].